CORONAVIRUS, West Mall 7 Theatres
A message to our customers about Coronavirus (COVID-19)
Dear West Mall 7 Customers and Friends,
FOR OUR PATRONS:
- Provided on-line ticketing to promote low-contact transactions prior to your arrival;
- Staggered our show times significantly to reduce the number of patrons entering the facility at any one time;
- Reduced the capacity of each auditorium to 40% of total seat count to allow extra social distancing between groups during the movie;
- Implemented an on-screen message reminding all patrons of social distancing requirements and CDC guidelines before each show;
- Expanded the intermission time between shows to allow for thorough auditorium cleaning and armrest disinfecting before the next showing;
- Added an option for private family or small group showings at a reduced rate (see our website for details).
○ For reserved seating shows, our system automatically blocks off every other row, and it will enforce a gap of two seats between each group that purchases tickets.
○ For open seating shows, we ask that you leave at least 6 feet in all directions between your group and your fellow movie goers.
FOR OUR EMPLOYEES:
- Instructed our employees to refrain from reporting to work if they or a member of their household have symptoms or feel unwell;
- Implemented mandatory temperature checks for each employee prior to beginning a work shift; employees who exceed the CDC guideline will be asked to return home and seek medical advice;
- Reinforced our existing personal hygiene policies including frequent hand washing between tasks;
- Provided face masks and gloves to be worn where possible;
- Scheduled one employee to work per station to maintain social distancing
AT THE THEATRE:
- Installed clear plastic barriers at each service station to minimize contact;
- Provided multiple service stations to help maintain social distance;
- Added regular disinfecting of all frequently touched surfaces (such as door handles, countertops, and bathroom fixtures) to our normal cleaning procedures;
- Added disinfecting of every auditorium seat arm rest between every showing;
- Implemented frequent monitoring and cleaning of restrooms;
- Added disinfecting of surface areas and seats to our overnight deep cleaning procedures.
West Mall 7 Theatres